Privacy Policy
Last updated: September 2026
At DYLEEN FASHION, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how DYLEEN FASHION (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website, place an order, contact us, or otherwise interact with our online store.
Information We Collect
Depending on how you interact with us, we may collect information such as:
- Contact information, including your name, email address, phone number, and shipping or billing address
- Order information, including products purchased, order details, and delivery information
- Payment information, which is processed by our payment service providers. We do not directly store your full payment card details
- Customer service information, such as messages, questions, and information you provide when contacting us
- Device and browsing information, including your IP address, browser type, device information, pages visited, and interactions with our website
- Cookie and similar technology information, as described below
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
How We Use Your Information
We may use your personal information to:
- Process, fulfill, and deliver your orders
- Process payments and help prevent fraudulent transactions
- Communicate with you about your orders, custom jewellery inquiries, and customer service requests
- Provide and maintain your customer account, where applicable
- Improve our website, products, and customer experience
- Understand how visitors use our website and measure website performance
- Send promotional communications where permitted and, where required, with your consent
- Comply with applicable laws and legal obligations
Sharing of Information
We do not sell your personal information for money.
We may share information with trusted third-party service providers when necessary to operate our business and provide our services. These may include:
- Shopify, which provides our online store and e-commerce infrastructure
- Payment providers, such as PayPal and other payment processors
- Shipping and delivery providers that help deliver your orders
- Website analytics and technology providers that help us understand website usage and improve our services
- Advertising and marketing partners, where applicable, to help us measure campaigns or provide more relevant advertising
These service providers may only use information as necessary to provide their services or as otherwise permitted by law.
Depending on where you live, certain sharing of personal information through cookies, advertising technologies, or similar services may be considered a “sale,” “sharing,” or “targeted advertising” under applicable U.S. state privacy laws.
Cookies & Similar Technologies
We use cookies and similar technologies to help our website function properly, remember preferences, understand website traffic, and improve your browsing experience.
Some cookies are necessary for the operation of our website. Others may be used for analytics, personalization, or advertising purposes.
Depending on your location and applicable law, you may be able to control certain cookie preferences or opt out of certain types of data sharing or targeted advertising.
If you visit our website with a Global Privacy Control (GPC) signal enabled, we will recognize that signal as a request to opt out of certain activities where required by applicable law.
You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of our website function.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is collected, used, or shared
- Opt out of certain data sharing or targeted advertising activities
To make a privacy request or ask about your privacy choices, please contact us at:
If you use our website with Global Privacy Control enabled, we will process the signal in accordance with applicable law.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining appropriate business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.
The specific retention period may vary depending on the type of information and the reason it was collected.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete it where required.
International Customers
DYLEEN FASHION is an international business, and your information may be processed or stored in countries other than the country where you live.
Where required by applicable law, we take reasonable steps to protect personal information when it is transferred across borders.
Data Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:
DYLEEN FASHION